Refund policy
Return Policy for cornerarchives.com
Thank you for shopping with us at cornerarchives.com. We value your business and strive to provide high-quality products and exceptional customer service. Please review our return policy below for detailed information.
General Return Policy
- All sales are generally final. We do not offer refunds or returns for most purchases. However, we understand that there may be exceptional circumstances, and we are committed to addressing each return request on a case-by-case basis.
- If you believe there is a valid reason for a return or exchange, please contact our customer service team at cornerarchives@gmail.com or visit our Contact Us page within 7 days of receiving your order to discuss your situation.
Exchanges for Size
- We are open to exchanging items for different sizes, provided the item is returned with minimal to no damage, in its original packaging, and with all tags attached.
- To initiate an exchange, please reach out to us with your order details and the desired size. We will guide you through the process.
Refund Requests
- Refund requests will be scrutinized with discretion to ensure the validity of the claim and to protect against potential fraud. We reserve the right to decline a refund if we determine that the request does not meet our criteria.
- Please note that any item returned for a refund must be in new, unused condition, and any signs of wear, damage, or alteration may result in the denial of the refund request.
Damaged or Defective Items
- If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will work with you to find a suitable resolution, which may include a replacement, exchange, or refund.
How to Request a Return or Exchange
- Email our customer service team at cornerarchives@gmail.com or visit our Contact Us page with your order number and a detailed explanation of your return or exchange request.
- Once your request is reviewed, we will provide instructions on how to return the item.
Shipping Costs for Returns and Exchanges
- Customers are responsible for the shipping costs associated with returning items for exchange or refund unless the return is due to an error on our part (e.g., wrong item shipped).
Contact Us
If you have any questions or concerns regarding our return policy, please contact our customer service team at cornerarchives@gmail.com or visit our Contact Us page.
Thank you for your understanding and for supporting cornerarchives.com!